NPS and Value for Money

Did you know that the higher your customers' Net Promoter Score the higher the perceived value for money of your product, brand or service?

Our special analysis of the findings from the most recent Customer Experience Insights (CXi) survey makes it pretty clear.

We've plotted the NPS against Value for Money (using the same 11 point scale) for over 150 brands. 

More at CXi.ie 

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